About Wetlands Pacific
Wetlands Pacific was founded in 2003 by owners John Smith and Jane McDonald, local residents who saw a need for more reliable, environmentally conscious septic system solutions in the Ladysmith area. For over 15 years, we have become the premier septic installation and repair provider for homeowners throughout central Vancouver Island.
Our small, family-run company prioritizes personalized services, ethical business practices, and sustainable solutions first and foremost. We treat every client like family, providing practical options to meet their household wastewater treatment needs while protecting the fragile island ecosystems we all cherish.
Our Team
Wetlands Pacific has grown to a trusted team of 7 full-time system designers, installers, ecologists, and service technicians.
John Smith, Owner & Lead Designer
John oversees all system designs and installations, drawing from over 30 years experience as a licensed installer. He first became interested in sustainable onsite system alternatives like treatment wetlands while working abroad on international aid projects.
Jane McDonald, Owner & Accounts Manager
Jane handles scheduling, permitting, client communications and daily business operations. Her attentiveness to detail and care for our customers enables the rest of the team to focus on seamlessly executing quality field work.
Our crew members are certified septic professionals dedicated to quality craftsmanship and enduring client relationships. We continue developing our knowledge through regular continuing education to remain current on the latest technologies and code updates.
Our Philosophy
Wetlands Pacific’s mission focuses on providing family homes and businesses with reliable, low maintenance decentralized wastewater treatment solutions using best-practice materials and state-of-the-art technologies. By consciously keeping our operation small and local, we can deliver customized solutions from concept to completion while limiting environmental harm through:
- Site-appropriate designs using eco-friendly components
- Enhanced treatment via supplemental wetland filtration
- Responsible maintenance maximizing operational longevity
- Ethical installations minimizing ecosystem disruption
We take pride in sustainably preserving Vancouver Island’s crystalline waters, lush rainforests and untamed shorelines by consciously limiting the footprint of essential human infrastructure through green technologies and conscientious regional growth.
Please feel free to contact us with any questions or to explore options tailoring advanced septic solutions for your property’s needs!