Signs your septic system may have issues:


Is there grey coloured water puddling on the surface in your dispersal field area?



Buttercup Flower  (Source


The broad leafed plants above left of the sewage are buttercups, which are indicative of wet soils

 Does your lawn over the field have patches of abnormally tall or abnormally green grass?

Failed Septic Field


When you dig a shallow hole in the field area is the liquid near the surface?



Is there liquid coming out of the septic tank?



Is there liquid close to the surface of any tanks?


Other signs of potential trouble with septic fields

  • Are there soggy, soft areas on or near to your drainfield?
  • There is a sewage odour in the area of your drainage field?
  • Do your sinks, showers and toilets drain slowly?
  • Are there patches of a black, slimy substance (biomat, a product of anaerobic bacteria that feed on the septic tank effluent) where the field is?
  • If your system is equipped with an alarm does it occasionally go off?

Regular maintenance keeps your onsite system in good working condition. The B.C. Ministry of Health requires that your system be serviced according to the maintenance plan provided for your system. For advanced treatment systems such as Nayadic, Multi-Flo, and Enviro-Guard, maintenance twice per year is recommended.

Maintenance Services

We provide a thorough maintenance inspection and conduct all necessary repairs to insure your system is functioning properly and safely.

  • We employ highly trained, Qualified Registered Onsite Wastewater Practitioners (ROWP)
  • Over 18 years of experience providing septic system maintenance
  • Prompt response time
  • Courteous, comprehensive service
  • Continued service agreements offer worry free maintenance
  • We service all brands of treatment plants
  • We repair all brands of treatment plants, pump chambers, and can clear most plugged lines with our specialized equipment

Areas Served


For detailed views of the areas served, please follow the links below

South Island, Cowichan, Central Island, and the Pacific Rim.

Our maintenance services are available from Victoria, North to Black Creek and West to Port Alberni to Bamfield

Maintenance Check

•    Inspect all tanks and components parts
•    Test mechanical components
•    Clean necessary components
•    Evaluate condition of field to insure it is not plugged
•    Advise if and when your tanks need pumping
•    Offer effluent sampling if required or requested
•    Provide written details of maintenance check


Pumping your pre-treatment or septic tank should be done only after it has been determined pumping is necessary, not due to a calendar. Solids entering a tank either float (scum layer) or sink (sludge layer). In between the two zones is the "clear" zone. Pumping is required only after the clear zone shrinks to less than 1/3 of the tank capacity. Over pumping is not only needlessly expensive but can be counterproductive, even harmful to your dispersal field. After pumping the anaerobic (without oxygen) bacterial community can take up to two years to recover. In the meanwhile solids may unnecessarily be released into your dispersal field, thus shortening the intervals between line purging. We suggest you consult us before pumping. Normally there will be a recommendation on your service report by your trained, certified maintenance personnel.

Pumping the septic tank

Do’s and Dont’s for Septic Systems


  • Practice source control
  • Keep maps and drawings of the system
  • Keep maintenance records
  • Have surface access to all valves, inspection ports and openings
  • With a pressurized system, have surface access to ends of distribution pipe runs
  • Have your Nayadic or other advanced aeration treatment plants serviced by your factory-trained service person
  • Call your authorized WetlandsPacific service technicians if problems occur
  • Use alternative cleaners, such as:
............- Baking Soda
............- Borax
............- Vinegar
............- Baby Oil
............- Pure Soap Flakes
............- Phosphate Free Dish Soap
............- Phosphate Free Laundry Soap
............- Salt
............- Lemon Juice
............- Washing Soda
............- Liquid Castile Soap
............- Tea Tree Oil
  • Substances that have not or should not be eaten
  • Put non edible or hazardous substances down any drain
  • Fats or greases
  • Food stuffs, especially eggs, nut shells, coffee grounds and tea bags
  • Fuels, motor oil or petroleum products
  • Paints, solvents, waxes, polish
  • Caustic soda, acids, copper sulfate or chemical cleaners
  • Pesticides, poisons, hazardous wastes or small automobiles
  • Toxic toilet bowl cleaners or dyes
  • Plastic, metal, cloth, diapers, or personal hygiene products
  • Cigarette, cigar butts, gum or kitty litter
  • Anti-microbial soaps
  • Septic tank additives
  • Medications of any kind
  • Use garbage disposal or garburator systems
  • Allow water intrusion from outside sources, pools, hot tubs, water softeners, roof drains and sump pumps

More information on wastewater source control and expanded do's and dont's 

"If you have not eaten it, don't put it down the drain!" - Curt Kerns

Provincial Maintenance Requirements Information
•    Maintenance is required by BC Health Act, (See Sewerage System Regulation B.C. Reg. 326/2004)
•    BC Health Act states maintenance of sewerage systems can only be conducted by a qualified practitioner